Boehringer Ingelheim: MyShop

Track orders, approve or reject tasks, create & follow tickets, search FAQs.

With the Boehringer Ingelheim MyShop App you get access to a lot of helpful self-service features in terms of request fulfillment, incident and knowledge management:

Request Fulfillment

• Get overview on open requests and their status.

• Possibility to act on MyShop approval tasks.

Incident Management

• Create new incident ticket

• Get overview on open tickets and their status

• Possibility to add notes to open tickets

• Get information about your assigned support contact.

Knowledge Management

• Search for FAQs in the Knowledge Base

To use the app, an online connection is mandatory.