CCW Nashville

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o Customer Contact Week, the world’s largest customer contact event series, returns this fall to Nashville brimming with cutting-edge content from an unmatched collection of the top executives and business leaders in the customer contact & CX profession. Use this app to navigate workshops, think tanks, main stage sessions, networking breaks, and more during our event.

o The CCW Nashville program includes operational best practices, cutting-edge innovations, and next generation industry trends surrounding the themes of Workforce Management, Data-Driven Digital Transformation, AI & Automation, and Channel Strategy & Optimization. The incredible lineup of speakers, including VPs from JetBlue Airways, Avalara, AT&T, LinkedIn, and more, are helping businesses and executives through challenges, share successes, and plan for the future.