Howden Virtual Expert

Howden's remote assistance tool for your equipment operators and service teams

Howden's augmented reality-based remote assistance tool to help your equipment operators and service teams swiftly access our problem-solving guidance, support, and expertise.

Share your live view for real-time expertise and problem solving.

Howden Virtual Expert connects a field technician with an expert via powerful AR collaboration capabilities and real-time video communications, allowing them to both observe and discuss the scenario at hand.

Easy to follow guidance for faster resolution.

Technicians and experts can use a mobile device or a desktop computer to make digital annotations that accurately cling to 3D physical items in the real world, allowing the expert to lead the technician through a process step by step.