Knowledge Management Guide

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Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organisation.[1] It refers to a multidisciplinary approach to achieving organisational objectives by making the best use of knowledge.[2]

An established discipline since 1991, KM includes courses taught in the fields of business administration, information systems, management, library, and information sciences.[3][4] Other fields may contribute to KM research, including information and media, computer science, public health and public policy.[5] Several universities offer dedicated master's degrees in knowledge management.

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