Dex Support

お客様のケースを迅速かつ友好的に解決する

Make it easy to manage customer interactions

it’s built with support agents in mind. Everything they need lives in a single, easy interface so it’s easy to be productive and manage customer interactions.

Solve customer cases fast and friendly

All customer data kept in the ticketing system is searchable, if the same customer reaches out again, the support agent will automatically have access to important information about that customer.

The state of your customer service at a glance

track and view KPI of customer satisfaction, achieved sales goals and team performance in handling customer case through customer satisfaction ratings.