OpenScapeコンタクトセンター、モバイルスーパーバイザー
OpenScape Contact Center Mobile Supervisor provides the Contact Center Supervisor with quick access to real-time agent and queue status. The Supervisor can change the status of an agent as well as access summary and detailed agent and queue state information.Last updated on 2018年05月16日
Improved login error messages.
Resolved issue with skill level for agents.
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Mobile Supervisor
V9R0.111 by Unify Software and Solutions GmbH & Co. KG
2018年05月16日