JSMobile

Access your customer requests on the go with this user-friendly interface

Access your customer requests on the go with this user-friendly interface.

Keep on top of your requests and issues, no matter where you are.

JSMobile application allows you to access and interact on customer service requests on the go with this user-friendly interface.

With this app, you can:

1- Create and transition customer requests.

2- Comment on the requests.

3- Add multiple attachments to the requests.

4- Get real-time push notification of important updates.

5- Filter open requests, closed, created user.

Note: To activate all of JSMobile's features, your support portal admin should install the JSMobile-Service Management Portal app on the Atlassian Jira instance through this link.