KeyBell

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KeyBell Trading and Services and Cont Services Company in Qatar for many of the brands in the areas of Air Conditioning ( AC), refrigeration, cooling, washing machines, Television (TV)including Servicing and Installations.

The spare parts products we sell include air conditioner compressors, copper tubes, capacitors, controllers, valves, refrigeration cylinders, thermostats, timer rely , refrigeration lubricants, filter driers, refrigerants, cold room spare parts, maintenance equipment for air conditioners, washing machines, cold rooms.

Company Strategy

Purpose – To be a leader in the Air Conditioning industry by providing enhanced services, relationship, and profitability.

Vision – To provide quality services that exceed the expectations of our esteemed customers.

Mission Statement – To build long term relationships with our customers and clients and provide exceptional customer services by pursuing business through innovative services with advanced technology.

Core Values – We believe in treating our customers with respect and faith • We grow through creativity, invention and innovation.• We integrate honesty, integrity and business ethics into all aspects of our business functioning

Goals – Regional expansion in the field of Air Conditioning services and management and develop a strong base of key customers. • Increase the assets and investments of the company to support the development of services. • To build a good reputation in the field of Air Conditioning Services and Refrigeration, HVAC and become a key player in the industry.

Service Operations

KeyBell Trading and Services is responsible for Routine Preventative Maintenance, Breakdown Response and Repairs. Our competent field technician and engineers drive modern vehicles, are well presented in company uniform and carry identification at all times. Appropriate Personal Protective Equipment is utilized and a Job Safety Analysis is undertaken for each and every job.

The Company is genuinely committed to providing a proactive service to our valuable clients. We focus on reducing unnecessary breakdowns and minimizing client downtime, primarily through the implementation of an excellent preventative maintenance program.

Wherever possible, the technician or service engineer who is allocated to routinely maintain the site will also be scheduled to undertake breakdown and repair work, and in most instances personally prepare any necessary quotations. On larger premises, we ensure that a secondary technician is also rotated through to ensure that there are at least two technicians with site-specific knowledge. Our extremely low staff turnover rate in our own manpower pooling including regular and on-call service technician and service engineer (less than 5%) has ensured an outstanding level of consistency for our clients.

We only utilize staff with the skills and qualifications appropriate to the work being undertaken. Generally, the majority of work is undertaken by our experienced Air conditioning Technicians with the help of Service Engineers. Some times accompanied by an experienced Trade Assistant or Apprentice to assist with lifting, fitting parts and cleaning filters, etc. In some cases (e.g. water treatment or leakage checking, system reprocess), for the additional technician, an outside expert is contracted to ensure that all requirements are met.

We are pleased to provide the following information on KeyBell Trading & Contracting Services. Our experience and capabilities and the services that we provide.