MobileGuard

Mobile application for attention to SoftGuard system alarm events

With MobileGuard you will be able to transport your alarm monitoring center wherever you go.

Monitoring services are expanded and made more flexible with this powerful tool that provides access to the SoftGuard monitoring system to manage your alarm operations from your smartphone.

MobileGuard gives you online access to attend to and process alarm events just as you do from your computer connected to the DSS Desktop SoftGuard Suite desktop system.

MobileGuard will emit an audible signal when a new alarm event enters the system that requires attention.

MobileGuard was specially designed for those people who need the freedom to process alarms while traveling to a destination, when they are away from the offices, when their monitoring center does not operate 24 hours in person and certain operators process signals remotely from their homes. , or before any other operative modality that requires simple access from a cell phone to resolve the attention of events.

Check out the featured features:

- Login : register your login as operator, supervisor or administrator of the monitoring system. Depending on the assigned profile, the functionalities that you will have active will be.

- Pending events: Display of pending events, ordered by priority and chronologically for easy understanding.

- Events on hold: Display of events derived on hold, to be able to resume their attention by adding comments, calls, additional actions or to finish processing them.

- Attention of alarm events: integral management of the alarm event. The operator will be able to view information on the alarm account, telephone numbers, contacts, time-line, being able to categorize and resolve them.