Try Singtel’s diagnostic app to resolve your mobile and WiFi issues on your own.
Diagnose:
• Fix wrong configurations/settings on your device
Convenient:
• Automatically monitors and provides quick and easy solutions to optimize device performance
Mobile Diagnosis:
• Device setting of Airplane mode, Mobile data, Internet settings, WiFi, Data roaming, Memory usage test
• Auto-fixes the settings with one click (selected handsets only)
Notifications:
• Data Roaming notification, Wrong Access Point Name Notification, Disabled Mobile data notification and many more
Broadband Diagnostic
• Self-help tool to diagnose home WiFi connection and propose recommendations to improve WiFi connectivity
WiFi Connection Manager
• Analyses connection speed and proposes better connection alternatives
Device Information:
• Checks the device information such as: brand, model, OS version, Storage capacity, IMEI, battery level
Device Help:
• Provides access to Singtel Device Help site (http://devicehelp.singtel.com/web/) which contains information of the different device models such as Apple, Blackberry, HTC, LG, Nokia, Samsung, ZTE and so on
Step by Step Guide
• Provides manual troubleshooting instructions that are not part of the app’s auto detection
How to uninstall Tap & Fix:
Using the App
Launch the app > Tap on More Menu > Select Uninstall Tap & Fix > Click OK or UNINSTALL