C2P Bénin

Performance Coaching (C2P) is an EPI tool to support its staff

**Regarding this application

Performance Coaching (C2P) allows EPI managers to coach their staff and evaluate their performance using self-assessment, improvement plan and micro-learning methods. This app also allows users to conduct EPI surveys.

**Who can use C2P?

EPI staff can use the application with the authorization of the EPI manager at central level.

**How ​​C2P can help immunization staff improve their delivery of EPI services

Through C2P, EPI managers can evaluate the vaccination program by conducting surveys and improve supportive supervision activities through performance coaching of EPI staff at all levels of the health system.

C2P can be used to conduct any EPI survey, including the EPI review, KAP (Knowledge, Attitudes and Practices) study. It is an effective tool for measuring the quality of the vaccination service which can help improve vaccination coverage rates even in the most remote regions. The C2P application addresses many of the challenges of supportive supervision by offering the following benefits:

- Supervisors and supervisees are in constant contact between field visits, which allows for more effective communication.

- Supervisors have access to supervisee dashboards to provide timely support and mentoring.

- Foster a culture of performance coaching with self-assessment and continuous monitoring of improvement progress. As well as facilitating the learning process by making grain of knowledge available in the libraries in easily assimilable and accessible m-Learning format, from recognized sources such as the WHO, UNICEF and Gavi. EPI staff can be kept informed of the latest vaccination practices by their peers and experts in the community of practice. They can also share their own experiences to address vaccination challenges or raise issues for the benefit of the vaccination community.

** Characteristic keys of the C2P application

*Evaluation of your performance (My Coach – mC)

• Self-assessment based on EPI performance criteria

• Dashboard:

- Update of activities carried out

- Periodic activity reports

• Improvement plan

- Targeted interventions

- M-learning: flip flap card, e-jobAIDs, podcasts, and videos

- Technical resources: guides, national procedures, WHO, UNICEF, GAVI, etc.

• Community of practice

- Internal social network in the PEV-country

- Sharing experiences and good practices

- Reward system for individual and collective performance

*My Online Survey – MeL

• Data collection

• Data export (xls)

• Data analysis

• Generation of investigation reports

• Automatic update

Download the application now, and join the C2P community!