PLN Mobile

Synergies PLN service to customers through mobile-based applications

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:

1. Easy electricity payment from the App

To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.

2. Independent Meter Record Reporting (SwaCAM)

PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!

3. Complaints

PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.

4. Electrical service submission (install new and add power)

Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.

5. ICONNET and other features

As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id

Contact center: (area code) 123

Published by :

PT PLN (Persero) Pusat