Effective Interpersonal Skills

Межличностные навыки на рабочем месте, касающиеся конфликтов

A social skill is any competence facilitating interaction and communication with others where social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning these skills is called socialization. For socialization, interpersonal skills are essential to relate to one another. Interpersonal skills are the interpersonal acts a person uses to interact with others, which are related to dominance vs. submission, love vs. hate, affiliation vs. aggression, and control vs. autonomy categories (Leary, 1957). Positive interpersonal skills include persuasion, active listening, delegation, and stewardship, among others.

Effective Interpersonal Skills contains:

1) Introduction ti Interpersonal Skills

2) Interpersonal Skills

Interpersonal Relationship Skills

4) Effective Interpersonal Skills in the workplace

5) Interpersonal Competencies

6) Dealing with conflicts

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