BNK Automotive

BNK Otomotiv Mobil Uygulaması, deneyiminizi Volvo dünyasıyla kişiselleştirir.

Anytime. Anywhere. With BNK AUTOMOTIVE mobile application, you can now personalize your experience with the world of Volvo from the comfort of your seat. We focus on technology and innovation to ensure the best deliverance of Customer Experience. You can have access to many services and benefit from a loyalty program.

BNK App at a glance:

Test drive: Customers can book a test drive to experience and drive their favorite car.

Book a Service: Add your vehicle and anytime anywhere, customers can book their service appointment at Volvo Service division.

Roadside Assistance: 24/7 service for emergencies. Customers can quickly contact Roadside Assistance by WhatsApp to alert them of any issue they are having. Plus, it is GPS-enabled to identify their location, and has a tracker to let them know when help will arrive.

Accessories & Merchandise: Customers can view the catalogue and buy online. You can place an order and will be delivered at your doorsteps.

Make a payment: - Secured Online Payments via KNET or Other Cards. - Cash on delivery

New Cars and Volvo Selekt: All new and used Volvo models can be viewed, and customers can check available colors and features. You can Build your own Volvo from the desired model navigating to the online Configurator and submit your preferred Volvo.

Loyalty Program: A reward star-based program for Volvo customers who used all types of services. Taking care of customers is the best way to increase their loyalty.

Special Offers: Keeping customers updated on our latest offers and promotions

Other functions:

Virtual showroom: A perfect interactive experience that introduces customers to a 100% digital environment. Customers can view their favorite cars, book test drives, download E-Catalogs and much more wherever they are.

Live chat: Stay in touch with our agents to answer all their requests to serve you better.

Push notifications: send out information on promotions, special offers, company news etc.

Feedback: The feedback system will increase the trust of our customers by allowing them to convey their voice and opinion.

News & Event: To engage customers with Volvo news and upcoming events.

Location: It is GPS-enabled to identify customer’s location for roadside assistance or home service or to find the nearest workshop and showroom.

Contacts: Info about customer care center number and email plus locations of all branches