Customer Loyalty & Retention- Merchant World

獲得新客戶並獎勵現有客戶以獲得重複業務

Let's Stop Worrying about Low Customer Footfall and start building Sustainable growing businesses using the Customer Retention Tool

Customer retention is the collection of activities a business uses to increase the number of repeat customers and to increase the profitability of each existing customer.

WHY USE A CUSTOMER RETENTION PROGRAM

• Having customer data keeps you ahead of your competition.

• A customer retention program is the 1st step when the merchant is planning to sell online.

• It is no longer enough to sell products and services. Today, successful businesses engage their customers on both intellectual and emotional levels. The reason being Customer Retention is the key.

• Our customers have seen over 50% increase in revenue in 2nd year of using this product

• If you don't want to lose your business to e-commerce and organized retail

UTILITIES OF OUR CUSTOMER LOYALTY PROGRAM

• A Hassle-free registration with just a customer mobile number to enroll

• Customers earn and redeem points based on their purchases

• OTP on a registered mobile number ensures secure point redemption to the customers

• Instant communication notifications to customers on earning and redeeming points

• Complete overview of customers and business performance on the dashboard

• Send personalized messages on birthdays/ anniversaries/ events and many more

• Send cross-sell coupons to your customers on their birthdays

• Get feedback from your customers for their experience, insights to help you make decisions

• Generate dynamic QR and get reviews on google business, Facebook, Insta & other

• Generate Digital card and mini-website, get on customer's phone

• Configure Email Campaigns for customers

• Identify source of new customers

• Offer cash-back to customers to save on discounts due to customer bargaining

• This program is User-friendly, very easy to configure and to use

• Enables multiple user hierarchy to manage stores

WHY USE OUR CUSTOMER LOYALTY PROGRAM

• Best fit features crafted to fit your size and your category of business with years of research

• At half the cost to any other program

• Proven results for real merchants

• We provide an entire package of Program, Retail outlet POPs, Support and Push to use the program, Techniques to gain & retain customers which no other provides apart from the software (Our Industry expert suggest & guide you ways as a consultant for better Customer Lifecycle Journey)