IControl ElMehy

A Field Service Management Solution to Elmehy

A Field Service Management Solution

AUTOMATION ►

FSM software automates in a very streamlined fashion those activities that occur outside the four walls. From its robust planning and scheduling capabilities to providing the ability to adapt to changes throughout the day, it avoids the frustration and cost of wasted time and inefficient activities.

Resource Optimization►

The assignment and routing of field personnel is optimized with FSM software, which is important because this can directly affect profitability. Dispatch optimization allows crews to do as many jobs in a day as possible. It minimizes drive time, increases productivity, and reduces emissions and fuel charges.

COORDINATION►

FSM software simplifies management of the complete field service life cycle, including the equipment, work orders, labor, service parts, warranties, returns, contracts, and projects.

EFFICIENCY►

With FSM software, when technicians are dispatched to a job, the task is sent to their mobile device along with the most efficient route to the site, parts and tools required, service history, contacts, applicable warranties and contractual commitments – everything needed to deliver timely and effective service. As the work is performed, the tasks are checked off on the mobile device, keeping planners and managers informed of the current status.

OVERSIGHT ►

When GPS tracking is enabled, oversight of field workers is improved. GPS provides validation of their precise geographic location, distance from the job site, and actual time of arrival. It can also alert when the worker travels outside of a prescribed area.

FLEXIBILITY ►

Customers can choose the deployment model that makes the best business sense for their organization. Reduce upfront capital expenditures with a cloud-based option.