Bomgar for HTC

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Increase your service desk’s reach and performance with the Bomgar Customer Client for HTC. With this app, users can receive secure remote support from representatives without ever logging into their desktop. Users can share their screen and chat with representatives from the comfort of their HTC mobile device.

Feature Overview:

• Screen Sharing – Share your device’s screen in real-time.

• Remote Control – Allow your support representative to navigate through your screen, access applications, type, and click as if they were holding the device in their own hands.

• Chat – Chat back and forth with your representative.

• Bomgar InSight – Extend your representative’s vision by streaming live video.

Notes:

The Bomgar HTC Customer Client 2.2.8 runs on all HTC devices with an official Android operating system, 4.0.3 or above.

This app works with existing Bomgar installations, version 14.3.1 or above and support sites with trusted CA-signed certificates.

This support client should be downloaded only at the direction of a support representative using Bomgar whom you have solicited for technical support for your Android device.

For more information, please see www.bomgar.com/android.