GeneoMentor

Một ứng dụng dành cho thiết bị di động để giúp Geneo Mentors quản lý các truy vấn của sinh viên một cách dễ dàng và hiệu quả

The Geneo Mentor App is a stand-alone mobile app which lets Geneo Mentors manage student queries in an ordered and efficient manner.

It makes the job of a mentor easier, by providing all important student-mentor communications, alerts, actions and options readily available within one interface so that mentors can keep a track of all assigned queries they handle.

Additionally, mentors can also manage their payouts against each resolved query or obtain any other technical support.

Features

-Facilitates mentors to handle assigned student queries on-the-go

-Home screen offers a complete list of all students assigned to a mentor

-Provides easy access to each student’s support history by selecting or searching the student’s name on the home screen

-Provides alerts regarding new or ongoing queries

-Efficiently organizes queries into Ongoing, Resolved and Completed tags

-Lets mentors Curate any query for use or reference in future

-Lets mentors create Notes for personal or student reference

-Lets mentors create and manage Multiple Choice Questions (MCQs) to gauge a student’s understanding while resolving any particular query

-Mentors can easily view, manage or raise disputes for payouts related to each question

-Availability of template questions at various stages of query resolution in order to speed up the query handling process