McDonald's Service Café

Service Café is McDonald’s IT Service Desk and ticketing system.

This application is created for users of McDonald’s Corporation Service Café IT Service Desk only. Access is protected by valid credentials.

This application offers the following features:

- View list of active tickets including title, description, and status

- View ticket details

- Create new ticket

- Call or chat to service desk personnel

- Request a call back from service desk personnel

- Change password

- Reset password

- Approval tasks

The application allows optional push notifications containing status updates.