Mobile Voice Recording (MVR)

Be compliant and improve service with Mobile Voice Recording

Be compliant and improve service with Mobile Voice Recording.

Singtel Mobile Voice Recording (MVR) records mobile calls real-time and directly from our mobile network to help your business meet regulatory requirements, enhance customer service quality and empower the mobile workforce.

Features:

1) Network-based recording

• Calls are routed directly from the Singtel mobile network to your voice logger

• Real-time, automatic recording with no noticeable lags.

2) Caller identification

• Caller identity is visible for MVR user and client

• Recordings are tagged by Caller ID, date and time.

3) Hassle-free setup and integration

• Works on any device model and operating system

• No new mobile number or SIM card is required

• Integrates with your existing voice logger setup

Usage of app requires subscription to Singtel Mobile Voice Recording (MVR) Service.