Acquire CX

Nói chuyện với khách hàng bằng trò chuyện trực tiếp

-View and chat with all active, pending and online visitors to your website and apps, in real-time.

-Provide customer support from the comfort of your couch.

-Talk to multiple visitors at once through the Acquire Agent App.

-Get notified when visitors and customers want to chat with you.

-Shortcuts: Faster replies to customer queries.

- Attachments: Attach files on the go.

-Emojis: Make conversations more engaging by expressing your emotions.

-Feedback: Collect visitor feedback using feedback forms.

-Notes: Provide context to other agents to resolve issues quickly.

-Email & SMS: View email and SMS messages in a unified conversation thread.

-Customer Profile : View and edit visitor's profile in real time

- Filters : Apply filters to remove unwanted visits from the dashboard