Qualtrics Follow Up

Customer experience management meets simplicity in the Qualtrics Follow Up App.

This app is deprecated. Please download the Qualtrics XM app to manage tickets, view dashboards, and track the newest responses in the one app.

Customer experience management meets simplicity in the Qualtrics Follow Up App. You must purchase a Qualtrics closed loop license before Qualtrics Follow Up will allow you to login.

Companies lose more than $83 billion annually due to attrition caused by poor customer experiences. Whether you’ve been doing customer experience management for years or you’re just starting to think about it, you may have a lot of questions on how to continuously improve your program:

- How do you close the loop and ensure that customer issues get resolved quickly?

- How do you automate follow-up actions and integrate your customer experience into your existing infrastructure and processes?

- How do you ensure your most important customers get to the top of the list?

- How do you easily adapt your program to your changing environment?

The Qualtrics Follow Up app empowers you to track and act on every issue to resolution.